Welcome to the Tom Marcy Real Estate FAQ hub. Here you’ll find clear, straightforward answers to the most common questions our Chicago clients ask about buying, selling, investing—and how we communicate with you by phone, email, and text. If you don’t see your question answered, you can always contact us directly for personalized guidance.
From neighborhood selection to closing day, Tom Marcy Real Estate guides Chicago buyers through every step of the process. These questions focus on what to expect when purchasing a home or investment property.
When it’s time to sell, you need a strategy that reflects Chicago’s fast-moving market. These FAQs explain how Tom Marcy Real Estate helps you prepare, price, market, and close with confidence.
Here we cover how we work with buyers, sellers, and investors, what areas we serve, and what you can expect when you partner with us on your Chicago real estate goals.
We know that clear, timely communication is essential in real estate. These questions explain how our text messages, calls, and emails work, what you’re opting into, and how to manage your preferences at any time.
Tom Marcy Real Estate is a full-service real estate company serving home buyers, sellers, and investors throughout the Chicago area. We help buyers find the right home or investment property, assist sellers with pricing, marketing, and closing, and guide investors on opportunities that align with their goals. Our focus is on personalized, one-on-one service so you understand every step of your transaction.
We serve a wide range of neighborhoods in the greater Chicago area, including the city and many surrounding suburbs. Whether you are looking in downtown Chicago, the North Side, West Loop, South Loop, or nearby communities, we can help you evaluate the local market, compare neighborhoods, and identify properties that match your budget and lifestyle.
For buyers, we start with a detailed conversation about your budget, preferred neighborhoods, must‑have features, and timeline. We then create a tailored search, send you listings that match your criteria, and schedule showings around your availability. Throughout the process, we explain pricing, offer strategies, inspections, and closing steps so you can make confident decisions in Chicago’s competitive market.
For sellers, we provide a thorough market analysis to help you understand recent comparable sales, buyer demand, and recommended pricing. We advise on staging and simple improvements that can increase appeal, coordinate professional photography and marketing, and promote your home across the channels buyers actually use. During the listing period, we keep you informed about showings, feedback, and offers, and guide you through negotiations and closing.
Yes. We work with both new and experienced investors who want to buy or sell residential investment properties in Chicago. We help you analyze potential rental income, expenses, neighborhood trends, and long‑term appreciation potential so you can evaluate whether a property fits your investment strategy. We also coordinate with your lender, attorney, and other professionals as needed to keep the transaction moving smoothly.
To get started, you can reach out through our website contact form, call us, or send a text message. We will schedule a brief consultation to discuss your goals—whether you are buying, selling, or investing in Chicago—and outline the next steps. There is no obligation for this initial conversation; it is simply an opportunity to see how we can best help you.
In Illinois, certain real estate services do require a written agreement. For example, buyers typically sign a buyer representation agreement, and sellers sign a listing agreement before we market a property. We will review any agreements with you in clear language so you understand what they cover, how long they last, and how we are compensated before you sign anything.
We tailor our communication to your preferences. We commonly use a mix of phone calls, text messages, and email to keep you updated on new listings, showing schedules, offers, negotiations, and key deadlines. When you share your contact information with Tom Marcy Real Estate, you are giving us permission to contact you about your real estate needs using the channels you provide, subject to your communication and marketing preferences.
No. You are not required to consent to receive text messages in order to work with Tom Marcy Real Estate or to use our services. Text messaging is an optional communication method that many clients find convenient, but you can always choose to communicate solely by phone or email if you prefer.
If you choose to receive text messages from us, they may include updates about properties that match your criteria, appointment reminders for showings or meetings, follow‑up messages after you request information, and occasional service or marketing messages related to buying, selling, or investing in Chicago real estate. Messages are intended to be helpful and relevant to your real estate interests.
The frequency of text messages will vary based on your preferences and activity. For example, you may receive more messages during an active home search or while your property is on the market. We aim to keep messaging reasonable and focused on information that is timely and useful. You can ask us to adjust how often we text you at any time.
Tom Marcy Real Estate does not charge you for receiving our text messages. However, message and data rates may apply based on your mobile carrier and plan. You are responsible for any charges from your service provider related to text messaging, data usage, or phone calls.
You can opt out of receiving text messages from Tom Marcy Real Estate at any time. The simplest way is to reply "STOP" to any text message you receive from us. You can also contact us directly by phone or email and ask to have your number removed from our text messaging list. Once you opt out, we will stop sending marketing or automated texts to that number, although we may still contact you by other methods as appropriate.
Yes. If you want to change how we contact you—for example, to switch from text messaging to email, or to reduce the number of updates you receive—you can let us know at any time. Simply reply to one of our messages, call us, or use the contact form on our website to tell us your updated preferences, and we will adjust your communication settings accordingly.
We take your privacy seriously. The contact information you share with Tom Marcy Real Estate is used to communicate with you about your real estate needs and to provide services you request. We do not sell your phone number or email address. We may share your information with trusted third parties only as needed to complete your transaction—for example, with lenders, attorneys, inspectors, or other professionals you choose to work with, consistent with applicable laws and best practices.
If you ever receive a text message, phone call, or email claiming to be from Tom Marcy Real Estate that seems unusual or asks for sensitive information, contact us directly using the phone number or email address listed on our official website before responding. Do not share personal financial information, wire instructions, or login details through text message. We are happy to confirm whether a communication is legitimate.
Whether you’re planning to buy, sell, or invest in the Chicago area, Tom Marcy Real Estate is here to provide clear answers and a step‑by‑step plan. Reach out today to schedule a no‑obligation consultation—by contact form, phone call, or text—and let’s map out your next move with confidence.
Prefer to talk now? Call us directly or send a quick text—our team will respond as soon as possible to help with your real estate questions.